lev hk Privacy Policy

This page describes what we collect when you use lev hk and how we keep that data protected. When you deposit via DANA, e-wallet, mobile banking, or any of our eight payment methods, open an account, or place a bet on Liga 1, Piala AFF, or our live-dealer tables, information flows to our systems. We handle that data responsibly—we do not sell it, we encrypt it, and we disclose it only when law requires.

We at lev hk understand that privacy concerns matter, especially when payment details are involved. This policy spells out exactly what we collect, why we collect it, who has access, and what rights you have over your information. If you have questions after reading, our support team can clarify any clause.

We recommend reading this policy in full before opening an account. By using lev hk, you consent to the practices outlined here.

What We Collect and Why

Personal Information on lev hk

When you open an account on lev hk, we collect your full name, date of birth, email address, and phone number. We use this information to verify your identity, comply with anti-fraud and anti-money-laundering rules, and contact you about account issues, promotions, or policy changes. We do not use your personal data for marketing to third parties or any purpose outside account administration and legal compliance.

We also collect your residential address if you withdraw funds or if local law requires address verification. This is used solely for compliance and payment processing—we do not share it with advertisers or sell it to data brokers.

Payment and Financial Information

When you deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or your bank (mobile banking, local payment, online payment, e-wallet), we collect payment method details—your wallet ID, bank account number, or payment provider identifier. We store this information encrypted and use it only to process deposits, withdrawals, and refunds. We do not store your full bank password or full credit-card numbers; payment providers handle that encryption separately.

We retain payment records for a minimum of seven years to comply with financial reporting and fraud-prevention requirements. If you request account deletion, we anonymize payment records rather than delete them entirely—this protects us and you from disputes.

Account Activity and Betting Data

We track your account activity on lev hk—every deposit, withdrawal, bet placed on sportsbook markets, spin on slots like Aviator or Sweet Bonanza, hand played at live-dealer tables (roulette, baccarat, blackjack), and esports wager on Mobile Legends or Free Fire. We collect this data for several reasons: to calculate your weekly cashback, determine your tier status, detect fraud, and fulfill regulatory requirements.

We use activity logs to flag suspicious patterns (e.g., multiple duplicate accounts, collusion with other players, bot-like betting). We do not share activity logs with third parties unless law enforcement requests them.

Device and Technical Information

We collect limited technical data: your IP address, device type (mobile / desktop), browser name, and general location (country-level, not city-level). We use this to prevent account hijacking, detect fraud, and ensure our platform works correctly across devices. We do not use this data for tracking your browsing outside lev hk.

We may store cookies on your device to keep you logged in and remember your preferences. Cookies are small files that expire after a set time. You can disable cookies in your browser settings, though this may limit your lev hk experience.

Data Protection, Sharing, and Your Rights on lev hk

Third-Party Processors and Data Sharing

Our platform uses third-party processors to handle specific functions. Our payment processors (who connect us to DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet) receive only the payment data necessary to process transactions. Our hosting provider stores our servers and databases; they sign strict confidentiality agreements and cannot use our data for their own purposes.

We may disclose personal information to law enforcement, regulators, or courts if legally required. We do not disclose information voluntarily to third parties for marketing or advertising. We do not sell player lists, betting histories, or contact details to any external party.

Cross-Border Data Storage

Our servers may sit outside your jurisdiction. This means your data may be stored or processed in countries other than Indonesia. By using lev hk, you consent to this cross-border transfer. If you have concerns about data stored abroad, contact our support team to discuss options.

Your Rights and Data Deletion

You have the right to access your personal information by logging into your lev hk account or requesting a data export from our support team. You may request corrections to inaccurate data (e.g., outdated phone number). We will update your information within five business days.

You may request account deletion and data removal, subject to the following exceptions: we retain anonymized payment records for seven years to comply with financial reporting requirements; we may retain limited data to investigate fraud or respond to legal claims. Deletion is permanent—we cannot recover deleted information.

Encryption

A process that scrambles data into an unreadable format. Only authorized lev hk systems can unscramble it. Protects payment and personal details from interception.

Data Processor

A company (e.g., payment provider) that handles data on our behalf but cannot use it for their own purposes. Bound by legal confidentiality agreements.

Anonymized Data

Information with personal identifiers removed. Retained for compliance but no longer linked to your identity.

Regional Context and Compliance

Players based in Jakarta, Surabaya, Bandung, Medan, and Semarang may have local data protection laws that differ from international standards. We comply with Indonesia's data protection framework and inform you if your jurisdiction imposes stricter rules. If a conflict exists between this policy and local law, local law takes precedence.

Policy Updates

We may update this privacy policy at any time. Changes take effect immediately upon posting. Your continued use of lev hk after an update constitutes acceptance of the new policy. If you do not accept updated terms, you may close your account and request a data deletion (subject to the exceptions noted above).

Contacting Us About Privacy

If you have concerns about data handling, believe we have misused your information, or want to exercise your rights (access, correction, deletion), contact our support team via email or live chat. We respond within five business days. If you believe our practices violate your local privacy law, you may file a complaint with your jurisdiction's data protection authority.

We at lev hk treat your privacy seriously because we understand the sensitivity of payment and betting data. Encryption, access controls, and strict limits on third-party sharing protect your information. You retain full rights to your data—you can access it, correct it, or delete it within the constraints of legal compliance. We remain committed to transparent, responsible data practices.